How long does it take to receive my order?

From Singapore: To most countries, 10-30 days.

From EU to EU, UK to UK: 4-14 days.

From US to US: 4-21 days.


Couriers have informed us that it may take as long as 2-4 business weeks for packages to arrive, although MOST will arrive sooner.

Orders are simply arriving slower than normal.

We’ve recently been seen orders take 2-4 weeks to arrive from a few of our couriers. We are seeing better shipping times, but want to be proactive when communicating with you.

Tracking numbers resolving in the system have been taking up to 2 weeks. Check the courier’s official websites for the most accurate info (SG suffix –, etc.) You can also go to for tracking updates.

If you feel your order is having issues not mentioned here or is taking longer than 45 business days to get to you, please create a support ticket.